End to Amazon's Exclusive Rights & Other Updates

Until two weeks ago, Amazon had the exclusive right to market the eBook edition of my latest Mark Rollins mystery, Diversion. That exclusive period ended January 21, 2018. The eBook edition is now available for Barnes & Noble’s Nook, and the ePub edition is available from most eBook retailers and online book services including Smashwords. Within days it should become available, like my other five books, in Apple’s iBooks.

Speaking of iBooks, if you are among the many people who use The Language of Excellence as a management guide, download the book on your iPhone for an easy to use and always available reference tool.

Work is also underway for an audio edition of Diversion. I had the opportunity on January 28th, to listen to some of the completed chapters. I was impressed with the clarity and professionalism of the reader’s voice. If you prefer to listen to your books as your drive, you’ll be happy to know that within a few weeks Diversion with join The Claret Murders on Audible. Depending on demand, I may add the other three Mark Rollins mysters to Audible. 

On January 23th, I spoke at the breakfast meeting of the Exchange Club in Brentwood. The topic was my book, Diversion. Of course, that also included discussing the opioid crisis. Diversion is a fictional story, but that doesn’t mean that the opioid problem isn’t real. I was recently interviewed for the website Serious Reading. One of the interview questions was “How realistic are your books?” – and this was my answer. "I particularly like the disclaimer that my lawyers came up with. It has been on the copyright page of every one of my novels.

This is a work of fiction. While some of the names, character, places and incidents are products of the author’s imagination and some are real, the events depicted herein are entirely fictitious and should not be considered real or factual.

That is a completely accurate description of my mysteries. They deal with real places, real events, and conditions to tell a fictional story. The Claret Murders uses the real-life Nashville flood as its canvas. Diversion uses the opioid crisis as the backdrop for its story.” 

Diversion is now available in eBook, paperback and hard cover editions soon to be follow by an audio version. ForewordClarion Reviews recently gave the book three stars and wrote,

“This dramatic thriller reveals many dark truths about the opioid crisis. Fueled by a murder mystery and a missing girl, Tom Collins's page-turning thriller Diversion explores the opioid crisis and illegal drugs through myriad plotlines.... The book's many antagonists add intrigue and excitement. Lena and Carlos, two drug-dealing crime lords in Florida's pill mill enterprise, are crooked and manipulative, and their scheming creates constant uncertainty as to what will happen next. Tom Lewis and Rocco, two other corrupt adversaries, are sleazy and dishonest, and their role in the story results in astonishing developments." ForewordClarion Reviews

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For signed copies of books by Tom Collins, go to the TomCollinsAuthor.com. Unsigned print and eBook editions are available from Amazon, Barnes & Noble, and other online bookstores. For Amazon go to www.amazon.com/Tom-Collins. For an audio edition of The Claret Murders go to http://amzn.com/B00IV5ZJEI. eBook editions are also available through Apple iTunes’ iBook’s Store and Smashwords.com. For the new adventure novel on Amazon go to Diversion: a Mark Rollins Adventure.
Published by I-65 North, Inc.

Writing the Diversion Story

People often ask me where did I get the idea for my book.  In the case of Diversion, it was more about the "ideas" than any one single event.
I first heard the term "diversion" from a member of the Justice Department's DEA Diversion Control Division speaking at a Killer Nashville conference. I believe it was the 2015 conference. When I walked out of her presentation, I knew Diversion was going to be my next book.

While Diversion started with my conference attendance, it was shaped by events and conditions over the next two years as I wrote the story. During that time, concern over the misuse of powerful opioid pain medication grew to the point that it became a national health crisis.  New England teenagers were stealing storm drains to get money to buy their Percocet. The list of syndromes and mental disorders that are explanations for addiction had gotten longer. The government was paying for our drugs, and doctors became more liberal about prescribing them. There was a growing army of doctors and pharmacists whose loyalty was to the dollar rather than the Hippocratic oath. All of this was occurring in an environment where technology increasingly exposed us--removing privacy as an option. And terrorist plots continued to pop-up, desensitizing us, no matter how terrible, to their ever-present occurrence. That is the world I write about in Diversion.

I'm a cancer survivor, and I deal with chronic pain. Three major surgeries, chemotherapy, and radiation saved my life, but they also caused the long-term consequences of living with pain. I've benefited from these powerful opioid drugs like millions of others who do so without abusing them. I have experienced the close attention and supervision of responsible doctors and their medical teams caring for patients who need and benefit from prescribed opioids. Based on my personal experience, the problem is not the drugs.  The real problem is the diversion of them from their intended medical use to recreational purposes.

People with a destructive addiction are searching to fill some void in their lives.  And, as illustrated in Diversion, they are as likely to become addicted to alcohol as they are to opioids. In writing Diversion, I set out to show the corrupting impact of opioid misuse on human behavior.  At the same time, I wanted to make clear that there is a difference between medical dependence and destructive addiction.  I also wanted to show the difference between pill mills doling out prescriptions for cash and responsible doctors and pain management clinics treating patients dealing with chronic pain. While it was important to show the comorbidity between mental disorders and opioid addiction, I wanted to also convey that even the extraordinary can fall victim to these drugs. Finally, I wanted to recognize the national scope of the opioid drug problem, but at the same time emphasize the impact on the community. To draw that connection between national scope and local impact, I open the story in new England, quickly move it to the south, to Florida, and then let the two continental extremes, north and south, meet in “small town” Middle Tennessee.  

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For signed copies of books by Tom Collins, go to the TomCollinsAuthor.com. Unsigned print and eBook editions are available from Amazon, Barnes & Noble, and other online bookstores. For Amazon go to amazon.com/author/tomcollins. For an audio edition of The Claret Murders go to http://amzn.com/B00IV5ZJEI. eBook editions are also available through Apple iTunes’ iBook’s Store and Smashwords.com. For the newest adventure novel on Amazon go to Diversion: a Mark Rollins Adventure.
Published by I-65 North, Inc.

Business Etiquette

Etiquette not only sells, it is an essential building block in the pursue of business excellence.  Only through people who truly care about customers can you achieve excellence in the eyes of those who judge you. 

Lydia Ramsey is a business etiquette speaker and trainer and the founder of Lydia Ramsey, Inc. a firm offering keynotes, seminars, and workshops to corporations, professional associations, government agencies, and colleges and universities. She is also the author of Manners That Sell.  As Lydia explains it, “My business etiquette presentations are designed for organizations that want their people to be at ease in any business situation and to represent them well in the marketplace.” She explains that etiquette is not just about introductions and table manners. Manners sell. People want to do business with people they like, and people like nice people. Etiquette is about being nice and, we might even say, kind.

There is that word again, “kind or kindness.” Look up kind or kindness and you will discover that four words are always closely linked—kindness, courtesy, polite, and etiquette. Each is an aspect of the other and they all represent behavior that shows respect for other people. You cannot achieve them without a genuine concern or “care” about others. The best salesperson delivers value; the best conversationalist is a good listener; the best king desires to put subjects at ease.

It is a standard of behavior. You cannot compartmentalize it or limit it to just one category of people. That is why we say that Common Courtesy is a job requirement. Customer care first requires caring about people in general. It is the leader’s job to insist that nothing short of common courtesy is acceptable. Kindness, politeness, and etiquette (putting others at ease) are job requirements of the excellence company.

For signed copies of books by Tom Collins, go to the TomCollinsAuthor.com. Unsigned print and eBook editions are available from Amazon, Barnes & Noble, and other online bookstores. For an audio edition of The Claret Murders go to http://amzn.com/B00IV5ZJEI. eBook editions are also available through Apple iTunes’ iBook’s Store and Smashwords.com.
Published by I-65 North, Inc.

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Look for “Diversion!”
DOJ: Almost 60,000 overdose Deaths in 2016; 'Largest Annual Increase in American History'
Coming Later This year.